Someone sent us an email with pre-set user name and password to invite us to become a member so that we might get cleaning jobs from the company. We dislike this kind of unexpected offers but still clicked-through to find out what is happening. There is a big headline on the top of its homepage "compare cleaning quotes from18/hr" which upsets us immediately. Well, we do not like the tone which this company is using to attract its customers since the number it used is really below industry average. There was a true story about shopping center cleaners' strike hit Christmas shoppers in 2011 taking place in South Australia, NSW and Queensland, luckily not in WA. Jess Walsh, state secretary for United Voice, the cleaners' union, said cleaners were being paid $16.50 an hour, which was a "poverty wage". (Levy, 2011). Furthermore, we believe people using this website to find cleaners are mostly domestic needs. Due to the higher standard requirement than office cleaning tasks, the hourly rate should be a bit higher to cover extra training demand, insurances, and cleaning equipments.
Of course we won't take any action to become its member although the membership is all set. Maybe the company's sales people should try their best to get freelance cleaners online. However, they may have some difficulty using the internet to manage their business or booking as freelance cleaners are cleaning and driving all day. Or even freelance cleaners are too busy to do this - their hourly rate should start from $25 in Perth, which is quite normal as labor cost here is a bit higher than in the east. Why should they bother to pay this company to get a job at a lower rate?
I am not quite me today to post this. Normally we are reserved and silent. Thinking people buy our services. Trust most of clients are clear when they are sourcing their service suppliers. The lowest price is not always the best choice.
Of course we won't take any action to become its member although the membership is all set. Maybe the company's sales people should try their best to get freelance cleaners online. However, they may have some difficulty using the internet to manage their business or booking as freelance cleaners are cleaning and driving all day. Or even freelance cleaners are too busy to do this - their hourly rate should start from $25 in Perth, which is quite normal as labor cost here is a bit higher than in the east. Why should they bother to pay this company to get a job at a lower rate?
I am not quite me today to post this. Normally we are reserved and silent. Thinking people buy our services. Trust most of clients are clear when they are sourcing their service suppliers. The lowest price is not always the best choice.
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