Sunday, August 26, 2012

What is included in our price?

We provide a written quote (via email) to our clients. We include below things into our prices:

  • All cleaning tools and chemicals
  • Public liability insurances and workers' compensation cover
  • A written confirmation of booking as well as a service explanation
  • An email reminder for weekly/fortnightly/monthly clients with no extra cost, if the clients require
We do not require any upfront payment.
For new clients, we prefer our jobs to be assessed before cleaners leave the property to avoid any misunderstanding.
For any confirmed booking, we normally do not let customers down. If emergency happens and we really can not arrange a backup, we will provide a really good reason.
If we can not accommodate certain request, we will put clients on our waiting list. We will inform you when you desired spots become available. 

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